1. Shipping within Germany
I. For shipping within Germany
For deliveries within Germany we offer the following payment options, unless otherwise stated in the respective product description:1. Prepayment by bank transfer
2. Paypal 2. Shipping outside of Germany
II. For shipping outside of Germany
For deliveries within Germany we offer the following payment options, unless otherwise stated in the respective product description:
1. Prepayment by bank transfer
2. Paypal 1. Prepayment by bank transfer
Simply transfer the invoice amount to our bank account stating the purpose of use. We will separately inform you of our bank details and the purpose of the transfer by e-mail as part of the order processing.
Pickup is not possible for logistical reasons.Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.Customs and import taxes
Buyers are responsible for any customs and import taxes.
I'm not responsible for delays due to customs.
– If a package is returned to Germany because the buyer did not claim the package, Britta Knüppel does not send replacements.
Britta Knüppel is not responsible for any actions taken by customs on your package during delivery. Britta Knüppel has no control over this. Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and Britta Knüppel has no way of knowing what these charges may be.